Listening To Our Customers

All of our technicians are fully trained and certified to carry out work needed. We strive for 100% customer satisfaction in everything we do, and our employees will always have the time to listen to you!

  • Individuals have needs
  • What do customers think of the competition?
  • Future customer needs

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Residential Roofing Systems



Contact us today to schedule your free estimate. We will set up a convenient time for an inspection and proposal, along with answering any of your questions. Our crew offers prompt and professional service along with a thorough clean up at the end.

Residential Roofing Systems

Roofer Apex Services provides the following residential roofing systems to our Apex North Carolina clients. Our manufacturers provide you 25 to 40 year warranties.

Residential Shingle Roofs

Residential Metal Roofs

Residential Tile Roofs

Experienced Professionals Not Salesmen

We don’t believe in ‘salesmen’; experienced professionals do our estimating. Why trust our reputation to a salesman who’s never done the job? Our estimates are provided by professional, experienced, insured, and reliable journeyman roofers. That means that our estimates and timelines are accurate.

What Does a Roof Inspection Cover?

Our comprehensive roof inspection packages are undertaken by our experienced, professional, insured, and reliable superintendents. Items that are inspected include, but are not limited to:

  • Seals around roof penetrations, such as skylights and plumbing jacks
  • Checking valleys and gutters for debris
  • Identifying cracked, missing and/or broken tiles
  • Flat roof condition, checking for evidence of ponding water, debris and scuppers
  • Condition of flashing
  • Condition of underlayment
  • Nailing pattern
  • Overlap

Your Roof Needs Inspection If:

  • You see evidence of rats, birds, bees or other pests
  • You see evidence of a leak and/or storm damage
  • You see evidence of cracked, broken and/or missing tile or shingles
  • You experience an intense hail storm or lightening strike
  • When you’re purchasing a home

Aerial Video Storm Damage

Courtesy Sky’s the Limit Dronography

Wildwood aerial video storm damage. Anthony Karla-Tiras, owner of Bake Sports & Grill in Grayslake, says he had about 24-26 customers when the storms came through Sunday evening and they all took shelter in the basement.
“It was almost like a war going on in the parking lot and then we saw the Warren Electric roof start flying all over, everywhere and now it is a disaster in the back of the building,” Karla-Tires said.

WBBM 780’s Bernie Tafoya
grayslake tree NWS Confirms Damage In Grayslake Caused By Tornado
wbbm icon NWS Confirms Damage In Grayslake Caused By Tornado WBBM 780/105.9FM

At Annette Jones’ home, a tree was knocked down and took down a portion of the roof. She was in the basement at the time the winds blew through.

“Then it got really loud and I went upstairs and nobody was home and that’s when I realized what was going on because I never heard an alarm, I never heard anything,” Jones said.
Some neighbors say an emergency cell phone text alert was the only warning they received and that showed up minutes after the front rolled through.
CBS 2 has reached out to local police and fire fighters to find out what happened with the emergency sirens. We have not gotten a response.

There were no reports of injuries on Grayslake.

The roof of a business in Grayslake peeled off and ended up in the parking lot Bake’s Bar and Grill. (Credit: Bernie Tafoya)
The roof of a business in Grayslake peeled off and ended up in the parking lot Bake’s Bar and Grill. (Credit: Bernie Tafoya)
In Wood Dale, one man was killed and more than a dozen others injured after high winds collapsed a tent at the Wood Dale Prairie Festival. The victim has been identified as 35-year-old Steven Nincic.

The storms toppled trees in Rogers Park, with one tree crushing the roof of a car near Glenlake and Paulina. Another downed tree knocked out power to the intersection of Rockwell and Touhy.

The Department of Streets and Sanitation sent out more than 150 workers in response. There were more than 500 weather related emergency calls Sunday night.

Mayor Emanuel got a first-hand look at the damage on Lunt Avenue near Sheridan Road where a large sycamore tree fell, blocking the street.

Emanuel says they should have the entire neighborhood cleaned up by the end of the week.

“This type of damage is obviously quite severe when you can see a 50-year-old like this just totally roots and all uprooted,” he said. “I’ve been in touch with the governor personally, Senator Durbin, Senator Kirk and asking about a way to see if there’s a way to claim this area and areas that have been effected as disaster.”


A Video Gallery

residential roofing contractors
  • Flat Roofs
  • Gutters & Downspouts
  • Hot Asphalt/Tar
  • Metal Roofing
  • Metal Roofs Painted
  • New Roofs
  • Repairs
  • Re-roofing
  • Seamless Gutters & Downspouts
  • Seamless Roofing
  • Shingles
  • Single Ply Roofing
  • Slag & Slate
  • TPO

Understand Your Roof

A roof/ˈruf/ is part of a building envelope. It is the covering on the uppermost part of a building or shelter which provides protection from animals and weather, notably rain or snow, but also heat, wind and sunlight. The word also denotes the framing or structure which supports that covering.[1]

The characteristics of a roof are dependent upon the purpose of the building that it covers, the available roofing materials and the local traditions of construction and wider concepts of architectural design and practice and may also be governed by local or national legislation. In most countries a roof protects primarily against rain. A verandah may be roofed with material that protects against sunlight but admits the other elements. The roof of a garden conservatory protects plants from cold, wind, and rain, but admits light.

Your home’s roof is important. It keeps your house and belongings protected from the elements. Your homeowners insurance policy helps to protect your assets if your roof is damaged. However, not all insurance policies are identical.

It is important to read and understand your homeowners insurance policy, especially when it comes to your roof. Ask Questions When Selecting and Reviewing Your Policy

• Does the age, condition or composition of my roof affect the cost of my insurance policy? If so, what can I do to lower this cost?

• Am I being charged more because I have an older roof? If so, am I eligible to receive a discount if I replace my roof? • Does my insurance policy settle claims for damage to the roof on a replacement cost or actual cash value basis?

• Does the age or condition or composition of my roof determine whether the claim is settled on a replacement cost or actual cash value basis?

• If my policy currently settles roof claims on an actual cash value basis, will replacing my roof make me eligible for replacement cost coverage?

• Does my insurance policy provide coverage if it is determined that the damage to my roof is only cosmetic?

• If my roof is damaged, how quickly must I report the claim to the insurance agent or insurance company?

• Could the age of my roof cause the insurance company to decide to non-renew my insurance policy?


Most insurance policies covering your home have an All Other Perils (AOP) deductible and a Wind/Hail deductible. The AOP deductible is applied whenever the damage to your home is caused by perils other than wind or hail. The wind/hail deductible is applied whenever the damage to your home is due to wind and/or hail. The wind/hail deductible is either a flat dollar amount or a percentage amount. If the wind/hail deductible is a flat dollar amount, the amount paid by the insurance company for the claim is reduced by the deductible amount. For example, if hail caused $15,000 damage to your roof and siding, the insurer would pay $14,000 and you would be responsible for the remaining $1,000 to complete the repairs to your home. What confuses many is that a percentage deductible is based on the amount the home is insured for, NOT the amount of damage to the home. For example, your home is insured for $300,000 and your wind/hail deductible is a 2% deductible. Your out-of-pocket expense is 2% of $300,000 or $6,000. Regardless of the amount of damage caused by wind or hail, you would be responsible for $6,000 of the repair costs.

Doing a roof right is a considerable undertaking.  Make sure you know the time is right!  

Sometimes, a leak that reveals itself on your ceiling isn’t water leaking through your shingles.  Sometimes it’s a siding issue or a ventilation issue.  Quite often, the issue can be resolved with a repair instead of re-shingling your entire roof.

When you call us for a free, professional consultation, we’ll provide an in-depth analysis of your roof.  As always, we will not put you through a high pressure sales experience.  If there’s nothing wrong with your, we’ll tell you.  At that point, the worst part of our meeting is that we shake hands and part friends.

A referral based, family owned and operated company can work no other way!


Warranty of Work

Learn how the various types of roofing warranties protect you.

Knowing what kind of protection homeowners can expect from a roof warranty is a complicated question.

There are manufacturer warranties that cover the materials themselves, and there are workmanship warranties offered by the roofing contractors that install the work. Sometimes these warranties overlap, but that’s certainly not always the case. Just what kind of roof warranty do you need, and what does each kind actually protect you against?

The most common kind of roof warranty is a shingle warranty or manufacturer’s warranty, which may cover you for 20 to 50 years. However, this type of warranty only protects you against defects in the roofing materials themselves, causing them to break down or fail before they should.

And as Roofer Apex, a Apex roofing contractor, points out, a manufacturer’s warranty may be void if the homeowner cannot demonstrate the roof has been periodically maintenanced.

Although having a manufacturer warranty is valuable, it’s actually rare for a roofing problem to be traced to a manufacturing defect. More commonly, a substandard roof is attributable to poor installation — against which you may have no warranty. For that reason, it’s important to hire a highly rated roofer.

And even if the materials themselves are at fault, your warranty may only cover those materials — not the labor required to install them.

A roofer who installs your new roof may offer an installation warranty or workmanship warranty. This covers the contractor’s work that goes into putting a new roof on or other labor associated with your roofing project.

More of these kinds of workmanship warranties are being offered by roofing contractors who want to stand by their work, but usually it carries some kind of clause stating that the warranty is only valid if that contractor is the only one to work on the roof. If you bring in another contractor to fix something on the roof after the original labor, the workmanship warranty may be void.

Selecting a contractor

I received three significantly different proposals from contractors. How should I decide which contractor to select?

A. Clearly written proposals that are detailed and broken down into separate line items are a good sign that the contractor is being thorough and has prepared an accurate estimate. The following is a partial list of items your estimate or proposal should include:

  • The type of roof covering, manufacturer and color
  • Materials to be included in the work, e.g., underlayment, ice dam protection membrane
  • Scope of work to be done
    • Removal or replacement of existing roof
    • Flashing work, e.g., existing flashings to be replaced or re-used, adding new flashing, flashing metal type
    • Ventilation work, e.g., adding new vents
  • Who is responsible for repairing/replacing exterior landscape or interior finishes that are damaged during the course of the work
  • Installation method
  • Approximate starting and completion dates
  • Payment procedures
  • Length of warranty and what is covered, e.g., workmanship, water leakage

I received several estimates to replace my asphalt shingle roof system and the prices vary greatly.

A. If one estimate seems much lower than the others and it sounds too good to be true, it probably is. Many fly-by-night contractors’ below-cost bids seem attractive, but these contractors often are uninsured and perform substandard work. If an estimate is confusing, ask the contractor to break down the estimate into items/terms you can understand.

My contractor is offering a one-year warranty on my asphalt shingle roof system-is that the industry standard?

A. Before answering the question, a clarification needs to be made about the different warranties you will come across during your roofing project. First, there will be the asphalt shingle manufacturer’s warranty. In general, this warranty covers defects in the manufacture of the shingle. The period of coverage can range from 20 years to a lifetime. Please read NRCA’s consumer advisory bulletin addressing roofing warrantiesfor more information. Once the project is complete, be sure the contractor provides you with a certificate for your records.

Second, the roofing contractor will provide you with a warranty on his workmanship. Typically, this will cover installation and related issues. The warranty should contain what items are covered and what will void them. Many contractors offer one year or two years of coverage; however, there is no industry standard.

Project problems

My contractor just started working on my roof and it’s the middle of winter! At what temperature is it too cold to install asphalt shingles?

A. There are no specific temperature guidelines regarding when it is too cold to install asphalt shingles. Asphalt shingles do become brittle in cold temperatures, with fiberglass shingles more likely to break than organic shingles. Breakage can be minimized or eliminated if the shingles are stored in a warm area and loaded onto the roof a few bundles at a time. Another concern is that the self-sealing strips will not seal or bond sufficiently in cold temperatures. Hand-tabbing (the application of quarter-size dabs of adhesive to the underside of shingles) is recommended if the building is located in an area prone to high winds. This will help prevent the shingles from blowing off the roof until warmer weather arrives and the sealing strips can set properly.

Only the underlayment has been installed on my roof and it rained last night. Now, the underlayment is wrinkled. Does it have to be replaced?

A. If the wrinkling isn’t severe enough to affect the shingle installation (i.e., the wrinkling won’t telegraph through the shingles and they won’t appear buckled or wavy once installed), the underlayment probably can remain in place. The effects of wrinkling also will be minimized by using heavier weight shingles.

My contractor installed the felt covering (underlayment) two weeks ago and hasn’t installed the shingles yet. How long can you leave underlayment exposed?

A. Time is not the critical issue; the condition of the underlayment is what’s important. Wrinkled or buckled underlayment should be replaced so the shingles lay flat.

During the re-roofing of my house, the contractor left one side of the roof unprotected and when it rained, water entered the house and my ceiling and walls are damaged. Who is responsible for repairing the interior of my house?

A. Before signing a contract, make sure that it contains language addressing who is responsible for any damage that occurs as a result of the roofing work. All items of concern and work to be done should be included in the contract.

My contractor re-used the existing flashings on my roof and after he finished installing the new shingles, he left! I’ve left several messages with the company and no one will come back to install new flashings. Shouldn’t that be included in the work?

A. If the contract didn’t specify the installation of new flashings, it wasn’t included in the original scope of work. Be sure that all items of work to be done are included in the contract before signing it.